Val assisted our mortgage needs with prompt, knowledgeable service. Val was available to advise us weekends and evenings, that is customer service you can not receive from a banking institution. I would recommend future customers to give Val Thibault the opportunity for your painless mortgage experience.

Chad and Lorraine

After attempting to deal directly with a bank on my mortgage, and ready to tear my hair out, I was referred to Val by a local realtor.  Val completely took on all the stress that I was trying to deal with and lifted a huge weight off of my shoulders!  Not only was Val extremely personable, making me feel completely relaxed and comfortable, she was so incredibly helpful and answered any and all questions that I had, and even the ones that I didn’t think to ask.  She kept in close contact throughout the entire process and kept me informed every step along the way, I was never left to wait and wonder about anything.  She was able to get me a fantastic rate, and even went above and beyond by getting me information on related products that were outside of her scope and responsibility.  Overall, I could have not asked for a better experience, and I will definitely be going back to Val for any future business!